Job
Description
Job Title: Receptionist
Department: School and/or District Offices
Reports To: Principal and/or Directors
FLSA Status: Nonexempt
Classification: Level 2
Revised:
SUMMARY
Operates
multiline telephone system to answer incoming calls and directs callers and
guests to appropriate personnel by performing the following duties.
ESSENTIAL DUTIES AND
RESPONSIBILITIES include
the following. Other duties may be assigned.
Welcomes
visitors, determines nature of business, and announces visitors to appropriate
personnel.
Monitors
visitor access and issues passes when required.
Retrieves messages from voice mail and forward to
appropriate personnel.
Answers
incoming telephone calls, determines purpose of callers, and forwards calls to
appropriate personnel or department.
Takes
and delivers messages or transfers calls to voice mail when appropriate
personnel are unavailable.
Answers
questions about the organization and provides callers with address, directions,
and other information.
Explain
employment processes to applicants and verify all employment requirements are
included with new applications.
Updates appointment calendars.
Maintain
automated applicant database.
Respond
to e-mail inquires from applicants.
Receives,
sorts, and routes mail, and maintains and routes publications.
Maintains
fax machines, assists users, sends faxes, and retrieves and routes incoming
faxes.
Assists Volunteer Coordinator by welcoming volunteers and
directing them to appropriate locations.
Creates
and prints fax cover sheets, memos, correspondence, reports, and other
documents when necessary.
Performs other clerical duties as needed, such as filing,
photocopying, and collating.
SUPERVISORY RESPONSIBILITIES
This
job has no supervisory responsibilities.
QUALIFICATIONS To
perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions.
EDUCATION and/or EXPERIENCE
High
school diploma or general education degree (GED)
One
to three months related experience and/or training; or equivalent combination
of education and experience.
LANGUAGE SKILLS
Ability
to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak
effectively to employees of the organization.
MATHEMATICAL SKILLS
Ability
to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability
to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form. Ability to deal with problems involving several concrete variables
in standardized situations.
CERTIFICATES, LICENSES,
REGISTRATIONS
None
PHYSICAL DEMANDS The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While
performing the duties of this job, the employee is regularly required to stand;
walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and
talk or hear. The employee frequently is
required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move
up to 50 pounds. Specific vision
abilities required by this job include close vision, peripheral vision, and
ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics
described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions.
The
noise level in the work environment is usually moderate.